Privacy Policy & Legal Notice
TrueCare Home Services Inc is committed to protecting your privacy. By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email, phone number, or other contact details submitted through our online forms (e.g., contact or job application forms).
Non-Personal Information: Browser type, IP address, and general site usage data collected automatically through Squarespace or similar tools.
We do not collect or store any medical, financial, or Social Security information through our public website.
2. How We Use Your Information
We use collected information to:
Respond to inquiries, service requests, or job applications.
Communicate with you about our services.
Improve our website and operations.
Comply with legal and regulatory requirements.
We will never sell or share your personal information with unaffiliated third parties for marketing purposes.
3. HIPAA Notice
TrueCare Home Services Inc complies with the Health Insurance Portability and Accountability Act (HIPAA).
If you are a client or patient, any personal health information (PHI) we receive or maintain is protected under HIPAA rules. PHI is used only for treatment, payment, and health care operations as permitted by law.
If you wish to request access to or correction of your PHI, please contact us directly at truecareinc4@gmail.com or call 614-674-6079.
4. Data Security
We take reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
5. Links to Other Websites
Our website may contain links to external sites. TrueCare Home Services Inc is not responsible for the privacy practices or content of any external websites.
6. Children’s Privacy
Our website is not directed to children under 13. We do not knowingly collect personal information from anyone under this age.
7. Your Rights and Choices
You may request that we delete or update your contact information at any time by emailing truecareinc4@gmail.com.
If you are a PASSPORT or MyCare participant, your rights regarding your care records are governed by state and federal law.
8. Updates to This Policy
We may update this Privacy Policy periodically. The latest version will always be posted here with an updated “Last Updated” date.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
TrueCare Home Services Inc
Email: truecareinc4@gmail.com
Phone: 614-674-6079
Fax: 614-674-6059
Non-Discrimination Notice
TrueCare Home Services Inc complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.
If you believe you have been discriminated against in any of our programs or services, you may file a complaint by contacting:
Ohio Department of Aging
246 N. High St., Columbus, OH 43215
Phone: (800) 266-4346